Nonstop Customer Service

At BOLO, Customer Service has one goal in mind – complete and total customer satisfaction. From software that is engineered to be easy to use to expertly trained industry experts that understand your business to fast and efficient troubleshooting, we’re here to ensure you get exactly what you need, when you need it.

Partnering with you

We listen, and take the time to understand your unique situations and business pains, then establish an ongoing rapport to build a relationship that is trustworthy, collaborative and adaptable. Staffed with industry experts who have first-hand knowledge of what’s most important to you, our Customer Service team works hard to insure you get the most out of your software investment.

Whether it’s on-line training classes, individualized consulting engagements or contact with Customer Care, count on BOLO to partner with you to deliver the highest level of quality service.

Expert Implementation Services

Implementing software in the complex oil and gas industry takes a high level of expertise. At BOLO, we have performed over 100 system implementations. Our expert service team works closely with our customers to ensure a smooth implementation. Together, we create project plans that detail the scope of the project as well as deadline and expectations for both teams and hold status meetings to verify progress. Through clear communications and dedication to the project from all parties involved, we help ensure that the project is a success.